MrGreen Casino Data Protection

At MrGreen Casino, we understand that your personal data matters, and we are committed to handling it with the highest level of care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for an account, or use the MrGreen app on any device. We operate under Mr Green Limited, registration no. C43260, Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, part of the evoke plc group, and we hold licence MGA/CRP/121/2006 issued by the Malta Gaming Authority. By using our services, you agree to the practices described below.

Information We Collect

When you create a mr green login or interact with our online casino, we collect several categories of information to provide, secure, and improve our services.

• We collect registration details such as your name, date of birth, address, email, and phone number when you sign up for an mr green casino online account.
• We record financial information, including payment card details and e-wallet data, whenever you make a deposit or request a withdrawal through methods like Visa, Skrill, NETELLER, Trustly, or Interac.
• We gather technical data such as IP address, device type, browser, and operating system when you access mrgreen casino via desktop, mobile, or the mrgreen app.
• We track your gaming activity, including your history with mr green slots, live dealer tables, sports betting, and poker, to manage your account and loyalty rewards.
• We store your communications with our customer service team, whether through live chat, email, or our contact form.

How We Use Your Personal Data

We use the information we collect for legitimate business purposes connected to operating our mr green online casino responsibly and securely.

• We verify your identity and age to ensure compliance with our licence and to prevent underage or fraudulent access to mr green casino login accounts.
• We process deposits and withdrawals, calculate winnings, and administer your mr green bonus or mrgreen bonus offers, including welcome packages, free spins, and loyalty points earned through the Mr Green Club.
• We personalise your experience by recommending games, promotions such as mr green free spins, and tailored offers based on your play patterns.
• We analyse aggregated data to improve our platform, detect technical issues, and enhance the performance of mr green betting and gaming products.
• We use your data to comply with anti-money laundering regulations, responsible gambling obligations, and requests from regulatory authorities including the Malta Gaming Authority.
• We may contact you with marketing communications about mr green casino bonus offers or new features, but only where you have given your consent, which you may withdraw at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in after your mrgreen login, and analyse how you interact with our website and apps. Cookies also help us prevent fraud and measure the effectiveness of our advertising, including campaigns that reference mr green casino reviews or promotional codes. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our services.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment providers and banks to process transactions related to your deposits and withdrawals.
• We work with identity verification and fraud prevention companies to confirm your details and protect our platform.
• We disclose information to regulators, law enforcement, or courts when required by law or by our licensing obligations under MGA/CRP/121/2006.
• We engage trusted service providers, including software vendors such as Evolution, NetEnt, Microgaming, and Play'n GO, who may process limited data to deliver game functionality.
• We may transfer data to affiliated companies within the evoke plc group for administrative and operational purposes.

Data Security

We are committed to protecting your data through industry-standard security measures, including encryption, secure servers, and restricted access controls. Our team continuously monitors our systems to prevent unauthorised access, whether you are playing mr green slots, using mr green casino app, or accessing our live casino mr green login portal. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting, and dispute resolution requirements. Where you close your mrgreen casino login account, we may continue to hold certain records for a period required by Maltese law and gaming regulations before secure deletion.

Your Rights

We recognise your rights regarding the personal data we hold about you. You have the right to:

• Request access to the personal information we hold about your mr green canada or other regional account.
• Ask us to correct inaccurate or incomplete data.
• Request erasure of your data, subject to our legal and regulatory obligations.
• Object to or restrict certain processing activities, including direct marketing.
• Withdraw consent at any time where processing is based on your consent.
• Lodge a complaint with the Malta Gaming Authority or your local data protection authority.

To exercise any of these rights, you can reach our support team through the Help Center, live chat, or by emailing customerservice@mrgreen.com.

Restricted Jurisdictions and Eligibility

We do not offer our services to residents of Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the USA, Zimbabwe, or any jurisdiction where participation would conflict with local law. If you access mrgreen online casino from a restricted location, we reserve the right to suspend your account and decline processing further personal data beyond what is necessary for compliance purposes.

International Data Transfers

As part of the evoke plc group, we may transfer your data outside of Malta or the European Economic Area to support our operations across our target markets, including Austria, Ireland, the Nordics, and Canada. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in line with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals of legal gambling age. We do not knowingly collect personal data from minors, and we implement age verification checks as part of our registration process for every mr green login account created on our platform.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of mrgreen casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our support team via live chat, our contact form, or by emailing customerservice@mrgreen.com. We are available to assist you between 8am and 8pm.